Help
Frequently Asked Questions
How long does shipping take?
Orders ship within 1–3 business days. Standard delivery takes 5–7 business days, Express 2–3. See our shipping policy.
Do you ship internationally?
Not yet — we currently ship within the United States only.
How do I track my order?
You'll get an email with tracking when your order ships. If you have an account, every order is under My Account → Orders.
Can I return a fragrance?
Unopened items can be returned within 30 days. For hygiene reasons opened products can't be returned unless they arrived damaged or defective. Details in our returns policy.
Can I change or cancel my order?
Yes, as long as it hasn't shipped yet. Contact us as soon as possible with your order number.
Do you offer gift wrapping?
Yes — choose “Add gift wrapping” on eligible products ($5 per item). Packing slips never show prices.
Which payment methods do you accept?
All major credit and debit cards, plus Apple Pay, Google Pay and Link where available. Payments are processed securely by Stripe — we never see your card number.
How do I choose a scent?
Take our fragrance quiz for personal recommendations, or start with a smaller size.
How long does a fragrance last once opened?
Stored away from heat and direct sunlight with the cap on, most fragrances keep their character for 3–5 years.
Still have a question? Get in touch.